We are putting more and more of our training online, this is just some of the training that the cleaner needs to go through when they first join us.
Spot cleaning
Commercial cleaning has very limited budgets and the results are achieved by being clever.
This means looking at what needs cleaning and only cleaning what is needed.
This is an example of an office with 50 people in, the cleaner has 2 hours per night and goes 5 nights per week.
Without spot cleaning
The job is very hard and loads of stuff is missed.
Clients do not notice what has been done a bit less often, they do notice when something has not been done for a long time.
With spot cleaning
The job is easy, things are just cleaned when needed, not just for the sake of it
There are no arease that have not been cleaned for a long time
The cleaner can deep clean an area each time, then after a number of visits have worked around so deep cleaned the whole office and can start again. For example high level dusting, clean window frames, vents and so on.
How to do spot cleaning
If for example coming every day of the week to an office
Before the cleaner starts they are clever. They take 2 minutes to look around and see what is dirty. They are trying to find all the things that they have missed, there is always something.
Only vacuum where they can see dirt each day and then once per week vacuum the whole floor.
They clean glass where they can see stains, then once every fortnight do all the glass
They only empty bins that they see have rubbish in.
So the office is clean and it takes a quarter of the time and life is easier! Also they have spare time for deep cleaning areas.
Limits of spot cleaning
In the kitchen, all food preparation areas and floors need to be done every visit, unless we are told otherwise.
Also in toilets, all toilets, sinks and floors need to be done every visit.
There maybe a priority area in the cleaning specification that is especially important to the client and needs to be cleaned more often.
Rotations
Some things are cleaned in full every so often, so it is good to do a big clean of one type each visit.
The specification will not say how often, so there is what we recommend for the kind of office in this example:
- Once every 2 weeks dust everything
- Once every 2 weeks dust high up areas with feather duster
- Once a week dust the computer and telephone handsets
- Once every 2 weeks clean entire glass partition areas
- Once per week hoover or half of the entire office
- Once per week hoover half of the other half of the office
- Once every 6 weeks clean the inside of the fridge
- Clean inside of microwave, daily, weekly or monthly depending on how much it is used
- Please see the cleaning specification for more things to clean.
With hard floors one week entirely dust and the other entirely week mop it.
If a cleaner is cleaning a space less than 4600 square feet, with 2 hours per night, 5 days per week then it means the customer needs a higher standard and so things should be cleaned more often.
Micro Fibre cloths
You will be supplied with 3 state of the art micro fibre cloths, each a different colour.
One for the toilets
One for the kitchen
One for general areas.
It is important that these areas do not mix. So the cloths are not used in the same kind of areas, water, chemicals, buckets etc.
For example using the toilet one on kitchen surfaces could give everyone working there, men, women and children nasty infections!
Please wash these at the end of your cleans, or at least every week so they should last a long time.
Please use the cloth for the general areas completely dry and do not use any cleaning chemicals on it.
We have given you good ones so they clean without the need for cleaning products. The reason not to use any detergent or moisture on them is:
- They work by the tiny close knit surfaces grabbing the dirty. Moisture or cleaning chemicals stop them from working and break them.
- It means that things you clean such as computers, art, paintings etc cannot get damaged by moisture.
For toilets and kitchen cloth we have to use the cleaning chemical so it disinfects.
Damaging things
If there are risky things that could be damaged.
It is better to not clean them and them not get damaged, than clean them and there is a risk of them being damaged. This is no matter what the client says! If there are any problems with this please report it to us.
Examples are things like paintings, glass sculptures and objects, old things, etc
Basically if it looks like it could get hurt.
Please also remember the importance of using only dry micro fibre cloths as this will help.
Locked toilet roll holders
People hate to run out of toilet paper!
When there are non locked toilet roll holders, if you think they will use up all the toilet paper before you next come back, please leave spare toilet rolls in the toilet cubicles. This is so the people in there can use them when the toilet rolls in the holder runs out.
However if it is a locked toilet roll holder and it is not the type with 2 toilet rolls in there. Then once it is run out there will not be any left.
So please do not wait until it is empty to refill it. Ensure there is at least enough to last there until you come next, even if it means throwing away a toilet roll that is not yet finished.
